Archive for the ‘Good vs. Evil’ Category

Large Corporation Does Good

Tuesday, May 22nd, 2007

Well today Garmin earned themselves a loyal customer.

I have one of these handheld gps’s, and one of the battery contacts broke off, when I was trying to make it be a better battery contact. So I finally called them today to send it in for repair, and discovered that I’m 3 weeks out of the warranty on it. Why that always happens I’ll never know, but much to my surprise, Garmin is cool!

So, they’re going to fix it under warranty. Isn’t that shocking? Instead of taking me for $200 (the price of an out of warranty “bring it back to factory specs” repair service.) They’re just gonna fix their gadget. So cool.

More bidnesses could learn from this… what was a negative experience (the premature failure of the battery contact) and making me consider a different brand of gps has been turned into a positive customer experience that actually improved my satisfaction. That’s smart. Amazing isn’t it, treat customers well, they like it. That’s smart.

Another One Bites The Dust

Wednesday, December 13th, 2006

Well, it’s a sad day for Cetaceans, well actually it’s a sad day for the planet. I guess those in the know have declared that Mother Earth has lost one of her dolphins forever. Following an expedition by 30 scientists to find one where they live turned up nothing, they have declared that the White Dolphin (Sousa chinensis) is functionally extinct. Which means, even if there are individuals remaining, there are not sufficient numbers to breed and thwart extinction. Supposedly this is the first extinction in 50 years. That’s so sad to me. Everyone that knows me knows that there are times, usually when watching them play in the wake of a boat, that I wish I were a dolphin.

So anyway, an animal that thrived for 20 Million years, could not withstand a couple thousand coexisting with Man. I declare us the winner, please stop the game now. Apparently the Yangtze finless porpoise is also threatened, and fewer than 400 remain.

Read for yourself…

Patriot Act In Trouble

Friday, December 16th, 2005

And the Peasants Rejoice!!!

You may know that some of the provisions of the USA Patrio Act, are expiring on December 31. This is good news if you ask me, IMHO as the Act is far too infringing on liberties.

“We have more to fear from terrorism than we do from this Patriot Act,” Frist warned. I think Senator Frist is clearly out of touch with what’s at

And in the check your quotes department, you’d think the Assocated Press would credit Sununu with quoting Benjamin Franklin, but then what do I know…
“Those that would give up essential liberties in pursuit in a little temporary security deserve neither liberty nor security,” said Sen. John Sununu, R-New Hampshire. They suggested a short extension so negotiations could continue, but the Senate scrapped a Democratic-led effort to renew the USA Patriot Act for just three months before the vote began.

Check CNN & Slashdot:
http://www.cnn.com/…/index.html
Slashdot article